I also tried multiple times for them to close my account, of which they refused. I explained my extreme dissatisfaction early on with them. I have gained absolutely no ROI from this company. Ive already seen how they entrap their customers. As far as the complimentary $250 photo offer, I did not want to be in debt to them anymore than I currently was. I should not have to ask my clientele outside of houzz to leave a review on their platform. They asked for reviews and I replied to send me some jobs so that I can get some. I provided photos and setup all of my houzz profile. I have done what I can of what they asked. They said they would manage it whatever that means. We have a strong support team dedicated to assisting our clients, and we regret that we were unable to meet the professionals expectations in this instance. We pride ourselves on our commitment to customer satisfaction and have a track record of resolving issues in a fair and timely manner. It is important to note that throughout the interactions mentioned above, our team remained committed to addressing their concerns and finding potential solutions. The professional refused to request any reviews for the platform. Houzz offered them a complimentary professional photography credit to help improve their visibility on our platform, but they also declined this offer. Houzz also discussed the possibility of creating a website for the professional, however, they conveyed disinterest in this opportunity. Understanding the customer's concerns, ********************** clarified that the professionals profile had limited information. On, the professional expressed dissatisfaction with the quality of leads provided. On, a contract was signed between the professional and Houzz, indicating their agreement to the Terms and Conditions of our services. Check us out here, and hopefully we will hear from you soon to take care of your outdoor lighting needs.To Whom It May ****************** take feedback seriously and appreciate the opportunity to address the concerns raised in the complaint. ![]() We are thrilled to have earned an award to distinguish our services on Houzz. Houzz is comprised of more than 9 million home design photos, so you can browse using selective filters until you find the inspiration for the ultimate kitchen or patio design. has emerged as the ultimate resource for everything relating to home builders, architects, interior designers, landscaping pros, and remodeling professionals. We have completed architectural design for outdoor lighting, lighting system installation, business lighting, and much more. Houzz also displays a number of our reviews from current and past customers, so you can see the authentic feedback we’ve earned from our services. Our dedication to our clients’ satisfaction and determination to improve the aesthetics of any property through illumination have earned us a place in the Best of Houzz 2019. From holiday lighting to landscape lighting, we do it all. When you head to the Houzz website and search our business name, you’ll find many of our project pictures to visualize the form and quality of our work. Considering that only 3 percent of the total professionals on Houzz can claim this accomplishment, it’s a prestigious award that we are very proud to have received. Decorating Elves is thrilled to announce that we have won the “Best of Houzz 2019” award! The Best of Houzz award is a coveted prize that indicates popular and top-rated home professionals in every metro area.
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